1. Introduction
EmissaryWMS respects your privacy and is committed to protecting the personal information of storefront owners and their customers. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify app.
By installing or using our app, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information necessary to provide and improve our services, including:
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Store Information: Store name, store URL, Shopify store ID, and contact details.
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Usage Data: App usage patterns, aggregated sales metrics, and feature interaction data.
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Technical Data: Browser type, device information, IP address, and server performance metrics (e.g., CPU, storage usage).
We do not collect or store individual customer personal information except that which is required for the core functionality of the app.
3. How We Use Information
We use collected information for the following purposes:
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To Operate the App: Ensure core features function correctly within your storefront.
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To Improve Performance: Adjust server resources (CPU, storage, databases, etc.) for speed and reliability.
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To Provide Support: Respond to inquiries and technical issues.
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For Marketing Insights: Use only aggregate, anonymized data to understand trends and improve our services.
4. Data Sharing
We do not sell, rent, or trade your data to third parties.
We may share limited information in the following cases:
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Service Providers: Trusted partners who help operate our app (e.g., hosting providers, analytics services) and are bound by confidentiality agreements.
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Legal Requirements: When required by law, regulation, or valid legal process.
5. Data Retention
We retain data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Aggregated, anonymized data may be retained indefinitely for statistical analysis.
6. Data Security
We use industry-standard safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access the data we hold about you.
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Request corrections or deletion.
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Opt out of certain types of data processing.
To exercise these rights, contact us at support@emissarywms.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated version within the app or via email.
9. Contact Us
If you have any questions about this Privacy Policy, please visit our contact us page to reach out.